Shipping policy
Where we ship
We currently ship to addresses in the United States, including APO/FPO addresses where the carrier allows it.
Processing time
Orders are processed and shipped from our US warehouse within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery time
Once shipped, delivery typically takes 3–7 business days. During peak season (Black Friday through the holidays) carriers may need a few extra days.
Shipping rates
- Free US shipping on orders of 2 or more pairs.
- Orders of a single pair ship for a small flat rate, shown at checkout before you pay.
Order tracking
As soon as your order ships, you'll receive an email with your tracking number. Tracking can take up to 48 hours to show the first update.
Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, email us right away — we can update it as long as the order hasn't shipped yet. We're not responsible for orders delivered to an incorrect address entered at checkout, but we'll always do our best to help.
Lost, late or damaged packages
If your package hasn't arrived within 15 business days of shipping, or arrives damaged, contact us and we'll reship it or refund you, as described in our Refund Policy.
Questions
Email support@sheersnug.com — we reply within 24 hours (Monday–Friday).